
What Two Decades in Big Tech Taught Me About Scaling Transformation
A byline drawing on twenty years across AWS, Google, Automation Anywhere and Kyndryl. Pankaj argues that scale is rarely a technology problem but an alignment problem: transformations struggle when strategy, ownership, incentives and execution pull in different directions. With AI, the leadership question is no longer how many pilots have launched, but what has actually changed in the economics and operating model of the business.
Read“Scale is rarely a technology problem, but an alignment problem.”